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Corporate social responsibility

Our promise

We don’t make a profit for shareholders. Any profit it does make comes with the promise that it is reinvested back into local communities.

In fact we call this our Ongo Promise – ‘everything we do is reinvested back into local communities’.

So where you see the Ongo stamp, you can be reassured you are investing in a company which is dedicated to improving the lives and communities of people in North Lincolnshire.

Our values

Our organisational values underpin this commitment and reflect how we approach our important work.

Partnership: we believe in working together with people, inside and outside of Ongo, to achieve the very best we can together. We really listen and take the time to understand our stakeholders and take a long-term view of the relationships we make.

Drive: We have the commitment, passion and determination to achieve better things. We have energy to learn, to accomplish our goals and make a positive difference.

Responsibility: We do what we say we will do, recognising that a safe and warm home is essential to a fulfilled life. We have integrity and are aware of the impact of what we do and that we are entrusted with valuable assets.

Our objectives

We have four main objectives.

  • To provide excellent value for money services and homes
  • To improve people’s life chances and help them sustain their tenancies
  • To build more homes
  • To grow our group to increase our revenue

Everything we do is put back into local communities

There are loads of different ways in which we give back to communities.

Most of our projects are delivered by our Ongo Communities team, who run a series of projects and initiatives designed to help people fulfil their potential and make our homes and environments a nicer place to live.

Each year we commit a percentage of our income to supporting these events, which focus on improving people’s education and skills, promoting healthy living, increasing employment and enterprise opportunities and expanding people’s digital skills.

Every Ongo employee is awarded 15 hours a year to dedicate to volunteering.

We also host a wide range of fundraising events throughout the year to help local charities and good causes.

Everything we do helps us to deliver our Corporate Social Responsibility.