We are assisting a leading local company as they strengthen their team with a new dog groomer.
Based 10 mins from Scunthorpe
40 hours per week
Key Tasks and Responsibilities
Maintain excellent welfare for all dogs who attend for grooming, ensuring that dogs are cared for appropriately during their appointment.
Ensure the highest standards of customer care are delivered to all centre visitors and contacts by presenting a professional and friendly approach both face to face and on the telephone and all other communication methods including social media.
Ensure excellent salon presentation, ensure equipment is maintained and high standards are kept through cleanliness, safety and good standards of housekeeping, following the appropriate risk assessments and control sheets where necessary.
Maintain accurate grooming records to include customer contact details, details of the groomed dog, behaviour and veterinary information as well as ensuring that all customer information is shared with appropriate internal departments, within GDPR guidelines.
Be active in raising our profile and take a proactive approach with fundraising, publicity and education events and activities Support and all that you do. Working with the Centre Manager to look at the best ways to market the brand and service supported by the Support Care and Marketing Teams.
Support and nurture our unpaid workforce in the centre, ensuring they feel part of the team and have access to your knowledge and experience to aid them in their volunteering role.
Adhere to all Health and Safety requirements, taking personal responsibility for your safety, and the safety of others, reporting any concerns and incidents to the Centre Manager or the Boarding Supervisor.
Undertake training as required, internally or externally as required, and take proactive approach to personal CPD. Help to train and monitor volunteers.
Undertake other reasonable duties as required.
-qualified to National Diploma, Level 3 or equivalent in Dog Grooming.
-Preferable experience working in a fast paced grooming environment where you have undertaken a hands on approach.
Dog Grooming Experience
-Understands and implements the dog grooming, standards and procedures, treating each person and each dog as an individual, recognizing their needs and adapting our approach to ensure those needs are met
-Ability to complete a groom from start to finish on the majority of breeds to a high standard.
-Sound dog assessment to understand their behaviours and needs and makes a contribution to creating a relaxed, stress free environment
-Ability to use IT to keep accurate dog grooming records, finances, salon diary
-Good communication skills to offer good customer care promoting a positive, helpful, honest and friendly environment to ensure they leave with a great impression
Excellent opportunity to join a highly reputable business in a key position.
Is this the role for you, do you have the skills to excel, please apply through this advert.